Privacy Policy

Last Updated: January 2025

EasyAssist Mansfield Tree Services is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you request a quote, schedule services, or contact us. This may include:

• Name and contact information (email address, phone number, mailing address)
• Property address and details about requested services
• Payment information (processed securely through our payment processor)
• Communication preferences and service history

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website or source
• Device information and operating system

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our tree care services
• Process service requests and communicate about appointments
• Send quotes, invoices, and payment confirmations
• Respond to your inquiries and provide customer support
• Send service reminders and seasonal maintenance recommendations
• Improve our website and user experience
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our business (payment processors, scheduling tools, communication platforms)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Protection of Rights: To protect the safety, rights, or property of our company, customers, or others

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Service records and communication history are typically retained for business and legal compliance purposes.

6. Your Privacy Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications at any time
• Object to processing of your personal information in certain circumstances

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: